Terms & Conditions

Welcome

Welcome to the official website of Phoenix Custom Saunas. By accessing, browsing, or using this website, you agree to these Terms & Conditions.

These terms explain our website's purpose, our role in connecting customers with independent sauna professionals, and the responsibilities associated with construction and installation projects.

If you do not agree with these terms, please discontinue use of this website.

1. Scope of Services

Phoenix Custom Saunas provides information about residential and commercial sauna solutions throughout the Greater Phoenix metropolitan area, including custom sauna construction, indoor and outdoor saunas, infrared systems, and pre-built sauna installations.

Our website helps homeowners, businesses, property managers, and other prospective customers connect with independent sauna builders, installers, and related service professionals.

Phoenix Custom Saunas facilitates introductions between customers and independent contractors. We do not directly perform, manage, supervise, or control sauna construction or installation projects.

Unless expressly agreed otherwise in writing, our involvement generally concludes once a customer has been connected with an independent professional.

Following the introduction, the contractor independently handles project evaluations, estimates, agreements, scheduling, construction, and customer communications.

2. Independent Contractor Relationships

Sauna builders, installers, designers, electricians, and other professionals introduced through Phoenix Custom Saunas operate as independent third parties.

They are not employees, agents, partners, or legal representatives of Phoenix Custom Saunas.

Each contractor independently manages their business operations, pricing, personnel, construction methods, project schedules, and contractual obligations.

Phoenix Custom Saunas does not direct contractor activities, supervise construction sites, inspect completed work, or guarantee contractor performance.

An introduction to a contractor does not constitute a warranty, certification, endorsement, or guarantee of the contractor's qualifications, licensing, insurance, reliability, workmanship, or results.

Customers should independently verify contractor credentials, applicable Arizona licensing requirements, insurance coverage, references, and suitability before entering into a construction agreement.

3. Use of Website

This website is intended for individuals who are at least 18 years old and legally capable of entering into binding agreements.

All information is provided for general informational purposes and does not constitute professional construction, engineering, architectural, electrical, or safety advice.

Users agree not to interfere with website operations, attempt unauthorized access, introduce malicious software, or use website forms for fraudulent, abusive, or unlawful purposes.

Sauna designs, materials, specifications, installation requirements, and pricing may vary depending on property conditions, equipment selection, applicable regulations, and individual project circumstances.

Phoenix Custom Saunas does not guarantee that any particular sauna design, product, or installation method is appropriate for a specific property.

4. Intellectual Property Rights

Unless otherwise indicated, original website content, including text, graphics, images, design layouts, branding, and logos, is owned by Phoenix Custom Saunas or used with appropriate permission.

These materials may be protected by applicable copyright, trademark, and other intellectual property laws.

No protected content may be copied, modified, reproduced, distributed, republished, or commercially reused without appropriate authorization.

5. Privacy and Data Use

Information submitted through this website is handled in accordance with our Privacy Policy.

When you submit a project inquiry, your contact information and relevant project details may be shared with independent sauna professionals for the purpose of responding to your request.

By providing your information and requesting assistance, you authorize communications reasonably necessary to respond to your inquiry, subject to applicable law and any required consent.

Independent contractors may contact you directly regarding your project, estimates, scheduling, or potential services. They are independently responsible for complying with applicable privacy and communication requirements.

If you separately consent to receive SMS communications, message and data rates may apply, and message frequency may vary. You may opt out by replying STOP or request assistance by replying HELP.

6. Engagement of Services and Project Agreements

Submitting a contact form, requesting an estimate, scheduling a consultation, or calling Phoenix Custom Saunas does not create a construction contract or guarantee that any contractor will accept or complete a project.

Phoenix Custom Saunas may facilitate an introduction to an independent professional who can evaluate your project and discuss potential services.

All construction, installation, repair, and related service agreements are entered into directly between the customer and the independent contractor performing the work, unless expressly agreed otherwise in a separate written agreement.

The independent contractor establishes project scope, materials, pricing, deposits, payment arrangements, schedules, warranties, and other contractual conditions.

Phoenix Custom Saunas is not a party to these agreements and does not guarantee or assume responsibility for their performance or fulfillment.

Customers should carefully review project documentation before authorizing construction or making payments.

7. Construction, Permits and Contractor Responsibilities

Independent contractors are responsible for the construction and installation services they agree to provide, including, as applicable:

Project evaluations, measurements, planning, and design.

Construction methods, materials, workmanship, and installation quality.

Required permits, inspections, building codes, and regulatory compliance.

Electrical systems, heating equipment, ventilation, and installation safety.

Project scheduling, employees, subcontractors, and completion.

Contracts, estimates, invoices, deposits, payments, and refunds.

Manufacturer requirements, product warranties, workmanship warranties, and corrective services.

Addressing construction defects, delays, injuries, property damage, and customer complaints.

Phoenix Custom Saunas does not independently inspect, approve, certify, or supervise contractor work.

Responsibility for properly performing and completing contracted construction services rests with the independent contractor providing those services, subject to the applicable agreement and governing law.

8. Payments, Warranties and Project Disputes

Unless expressly agreed otherwise in writing, construction and installation payments are arranged directly between customers and their selected contractors.

Phoenix Custom Saunas does not collect or administer construction payments, hold contractor deposits, issue project refunds, or guarantee financial obligations between customers and contractors.

Any workmanship warranties, manufacturer warranties, maintenance commitments, or post-installation services are the responsibility of the applicable contractor, manufacturer, or supplier under their respective agreements.

Disputes involving pricing, payments, construction delays, incomplete work, defective installations, property damage, injuries, warranties, or other project-related matters should be addressed directly with the responsible contractor or other relevant party.

To the extent permitted by applicable law, Phoenix Custom Saunas is not responsible for resolving disputes arising from independent contractor agreements or services.

Nothing in this section eliminates responsibility for our own conduct where liability is imposed by law.

9. External Links and Third-Party Content

This website may contain links to external websites or resources for informational purposes.

Phoenix Custom Saunas does not control these websites and is not responsible for their content, accuracy, availability, security, or privacy practices.

Sauna heaters, infrared equipment, steam generators, prefabricated sauna systems, and other products may be manufactured or supplied by independent third parties.

Product specifications, installation instructions, operating requirements, and warranties are established by the applicable manufacturers or suppliers.

Phoenix Custom Saunas does not independently guarantee the performance, compatibility, availability, or suitability of third-party equipment.

10. Accuracy of Information and Disclaimer of Warranties

We make reasonable efforts to maintain accurate and useful website information. However, descriptions, specifications, pricing references, and other content may contain errors, omissions, or outdated information.

Photographs, illustrations, renderings, and videos may be used for illustrative purposes and do not necessarily represent completed projects or guarantee particular results.

This website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Phoenix Custom Saunas disclaims warranties concerning the accuracy, completeness, reliability, availability, or suitability of website content.

Phoenix Custom Saunas makes no warranty or guarantee regarding the qualifications, licensing, insurance, conduct, workmanship, safety, reliability, or performance of independent contractors.

We do not guarantee contractor availability, project acceptance, pricing, construction schedules, permit approvals, installation quality, project completion, or customer satisfaction.

Nothing in this section excludes warranties or obligations that cannot legally be disclaimed.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Phoenix Custom Saunas shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of this website, reliance on its information, or introductions to independent contractors.

Because independent contractors operate separately and establish their own agreements with customers, Phoenix Custom Saunas does not assume responsibility for their contractual obligations, construction activities, or project performance.

To the extent permitted by applicable law, Phoenix Custom Saunas shall not be responsible for contractor-related losses, personal injuries, property damage, construction defects, delays, incomplete projects, payment disputes, building-code violations, equipment failures, warranty disputes, or other damages arising from services performed by independent contractors.

Claims concerning construction services, workmanship, contractual obligations, or contractor conduct should be directed to the party responsible for the relevant work, agreement, or conduct.

Nothing in these Terms & Conditions excludes or limits liability for Phoenix Custom Saunas' own negligence, misrepresentations, unlawful conduct, or other acts or omissions where such liability cannot legally be excluded or limited.

These limitations apply only to the extent permitted by applicable Arizona law and other governing legal requirements.

12. Customer Acknowledgment

By requesting an introduction to an independent sauna professional through Phoenix Custom Saunas, you acknowledge that:

Phoenix Custom Saunas facilitates connections with independent contractors rather than directly providing construction services.

Independent contractors control their own operations, personnel, construction methods, and project decisions.

Construction agreements are entered into directly between customers and contractors unless expressly agreed otherwise in writing.

Contractors are responsible for their workmanship, permits, safety, payments, scheduling, warranties, and project completion.

Phoenix Custom Saunas does not guarantee contractor performance, construction quality, or project outcomes.

Customers should independently evaluate contractors and review project agreements before proceeding.

This acknowledgment does not waive any legal rights or remedies that cannot lawfully be waived.

13. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or severed to the extent necessary.

The remaining provisions shall continue in effect to the extent permitted by applicable law.

14. Policy Updates

Phoenix Custom Saunas reserves the right to revise these Terms & Conditions to reflect changes in website operations, business practices, or applicable legal requirements.

Updated Terms will be posted on this page and will apply prospectively from their effective date unless otherwise required by law.

Continued use of the website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Phoenix Custom Saunas

Website: https://phoenixcustomsaunas.com

Phone: (623) 663-2123

Thank you for visiting Phoenix Custom Saunas.